1. Introduction

Welcome to Chunky Crayon, operated by Chewy Bytes Limited (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Company Information

Chewy Bytes Limited is a company registered in the United Kingdom.

Registered Address:
71-75 Shelton Street
London
WC2H 9JQ
United Kingdom

3. Data We Collect

3.1 Personal Data

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: includes name, username
• Contact Data: includes email address
• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
• Usage Data: includes information about how you use our website and services
• Marketing and Communications Data: includes your preferences in receiving marketing from us

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events

5. Third-Party Services

5.1 Analytics and Tracking

We use the following services to analyze and improve our website:

• Vercel Analytics
• Plausible Analytics
• Facebook Pixel
• Sentry for error tracking

5.2 Email Services

We use the following services for email communications:

• Resend for transactional emails
• Mailchimp for marketing communications

5.3 Payment Processing

We use Stripe for processing payments and managing subscriptions.

6. Data Storage

Your data is stored using the following services:

• Neon Database (PostgreSQL) for user data and application data
• Cloudflare R2 for file storage
• Vercel Blob Storage for temporary file storage

7. Your Rights

Under data protection laws, you have rights including:

• Your right of access
• Your right to rectification
• Your right to erasure
• Your right to restrict processing
• Your right to data portability
• Your right to object

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@chunkycrayon.com
Website: https://www.chunkycrayon.com